Substitution/Transfer and Cancellation Policy 2026

Cancellation/Refund Policy

Requests for full cancellation must be received by lnsureTech Connect/Clarion Events in writing PRIOR to the cancellation Cutoff Date. The Cutoff Date for ITC Vegas is 45 business days prior to the start of the event (Tuesday, July 28, 2026, 11:59pm EDT). Cancellation requests will be subject to a $75 processing fee per ticket. Send refund requests to support@insuretechconnect.com. Refunds will not be granted after the Cutoff Date, but the registration may be transferred to a future event. Refunds/Credits will NOT be given to no-shows. All cancellation refunds will be processed within four weeks of the completion of the event.

Substitution/Transfer Policy

Registrations may be transferred from one party to another party with written notice to support@insuretechconnect.com at least 72 business hours prior to the event (Thursday, September 24, 2026, 11:59pm EDT). Within 72 business hours of the event date, attendee substitutions cannot be guaranteed. All substitution requests will be processed within two business days. Substitutions between ticket types are not allowed, e.g., transferring a speaker pass to another person, or transferring a sponsor pass to a delegate attendee to the event is prohibited.

Registrations may instead be transferred to the next calendar year's show, e.g., if a ticket was purchased for ITC Vegas 2026, the ticket may be transferred to ITC Vegas 2027 at no charge. Transfers to the subsequent event year need to be requested in writing to support@insuretechconnect.com, at least 72 business hours prior to the event. Requests received after that time cannot be guaranteed.

Registrations can be transferred forward one time, e.g., a registration for ITC Vegas 2026 may be transferred forward to ITC Vegas 2027. Transferred tickets must be used by the primary ticket holder by the subsequent event year, otherwise, the ticket will be deemed void. All transfer requests should be sent to support@insuretechconnect.com.

Refunds on Transferred Tickets

Refunds are only available on tickets purchased for that particular event and for requests made prior to the cutoff date, 45 business days prior to the start of the event for which the ticket was originally purchased (Tuesday, July 28, 2026, 11:59pm EDT). If a ticket is transferred to the subsequent event year, refunds are not provided. Transferred tickets may be transferred to another individual at the same company.